We want you to absolutely love your jewelry! If something isn’t quite right, we’re here to help.

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Returns
• Returns are accepted within 30 days of delivery.
• Customer is responsible for return shipping costs.
• Items must be unused, unworn, and in their original condition.
• Refunds are issued to the original payment method once the item is received and inspected.

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Exchanges
• Exchanges are accepted within 30 days of delivery.
• Customer is responsible for shipping both ways (shipping the original item back and shipping the replacement to you).
• Items must be unused, unworn, and in original condition.

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Non-Returnable Items
• Custom or personalized jewelry
• Sale or clearance items

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Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 7 days and include a photo of the issue.
We will repair, replace, or refund the item at no cost to you.

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Lost or Incorrectly Addressed Shipments
• We are not responsible for packages lost due to an incorrect shipping address provided at checkout.
• If the courier loses a properly addressed package, we’ll help file a claim, but reimbursement is determined by the carrier.

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Additional Notes
• We recommend using a shipping method that includes tracking for any return. We cannot refund items lost in return transit.
• Please allow 3–5 business days for processing once we receive your return or exchange.